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At Assurance Legal we respect the privacy of individuals and protect personal information. This Privacy Policy outlines how we safeguard your personal information in compliance with the National Privacy Principles contained in the Australian Privacy Act 1988 (Cth) (Privacy Act) and other privacy laws that we are bound by. We may amend or update this policy from time to time.
The Privacy Act does not apply to employee records held by Assurance Legal in relation to a current or former employee. A separate policy applies to current and former employees of Assurance Legal.
Personal information means any information or opinion about you from which your identity is apparent or can reasonably be established.
We only collect personal information from you which is necessary for conducting our business, providing our services to you and meeting our legal obligations.
We take reasonable steps to ensure that you know why we are collecting your personal information, what we use it for, to whom we disclose it and how you can access it to ensure its accuracy.
Where reasonable and practicable to do so, we collect personal information about you directly from you. We may collect personal information about you when you make enquiries of us in person, via telephone, facsimile, e-mail, post or via an online form on our web site. This is to enable us to respond to your query, correspond with you or to provide you with our services. The type of personal information that we collect depends on the nature of your dealings with us.
The personal information we collect from you may include:
your name and title;
address (home, business and e-mail); and
contact numbers (telephone, mobile, facsimile).
Our website does not use cookies to capture information concerning your visit.
Occasionally, while acting on your behalf, it may be necessary to collect personal information about you from a third party such as organisations with whom you may have dealings, an information service provider or from a publicly maintained record. If this occurs, we will take reasonable steps to inform you of why we are collecting the information, any laws that require the collection, who we usually disclose such information to and any consequences (if any) for you if we do not collect the information.
You have the option of whether to provide personal information or to remain anonymous. If you prefer that we not collect your personal information, please do not submit or provide it. Please note that we may not be able to fully provide our services to you or respond to you if you choose not to provide personal information.
We use personal information about you only for the primary purpose for which we have collected it and related purposes including:
the provision of our professional services to you;
generating bills and reminder notices in relation to the services;
obtaining services from you;
responding to your enquiries; and
providing you with our news and publications, seminar and event invitations or other products or services that may interest you.
We take reasonable steps to make sure that the personal information which we collect, use or disclose is accurate, complete and up-to-date.
If you believe that the personal information we hold about you is inaccurate, incomplete or not up-to-date, please contact our Privacy Officer through the details provided below and we will take reasonable steps to amend the information. We may charge you a reasonable fee for retrieving the personal information we hold about you and providing you with a copy of it. In certain circumstances and where permitted or required by the National Privacy Principles, we may refuse to provide access. If so, we will provide reasons for the refusal.
We take reasonable steps to protect the personal information which we hold from misuse, loss, unauthorised access, modification or disclosure.
To protect your personal information, we have implemented physical and electronic security measures. Locks and security systems secure our premises and data storage facilities. Our computer systems can only be accessed by authorised users who have been issued specific user identifiers and passwords.
We take reasonable steps to destroy or permanently de-identify your personal information if it is no longer needed by us. We have in place systems for destroying or de-identifying personal information that is no longer required, such as shredding of paper documents that contain such information.
If you are a client of Assurance LEgal or an employee of a client of ours, we may disclose your personal information to our overseas associates to obtain foreign legal or other professional advice. We will only transfer your personal information overseas with your express or implied consent.
If you would like to find out more about our management of personal information or our approach to privacy, please contact our Privacy Officer:
Telephone: (08) 9444 3300
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Simply fill the form below and we wil get in touch with you as soon as we receive your message.